Crossfiled1 outlets · filed 23 October 2026
The Points Guy CEO: People Are Leveraging Loyalty
Brian Kelly discusses findings from The Points Guy’s State of Loyalty report, saying its focus is on where consumer trust and loyalty are growing—not simply whether people are loyal overall. Fuel and dining programs posted 88% consumer satisfaction, which Kelly links to rising everyday costs: consum
What the coverage shows
Both outlets frame the piece around The Points Guy’s loyalty report and Brian Kelly’s commentary, with each highlighting how consumers can get value from rewards programs. CBS News emphasizes which loyalty programs “deliver the most value” and says some can give up to 25% back, while Bloomberg Technology foregrounds the report’s broader focus on where consumer trust and loyalty are growing. Bloomberg is the only one to mention fuel and dining programs’ 88% satisfaction.
Written by Crossfiled from the 1 headlines and extracts below, not from the articles themselves. It describes how the outlets framed this, not what happened. Open any headline for a summary of that article.
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